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rebel
Posts: 3
Joined: Thu Apr 11, 2019 7:04 am

Please help with ZTE k3806z

Post by rebel » Thu Apr 11, 2019 7:32 am

Hi, i have problem with connection under ubuntu (mate 18.04) with this modem zte k3806z.

I connection manager something is visible, when i add connection - it looks like connected but no internet.

Anybody know hot to solve a problem with this modem? I read many hours whole internet and still i can't make it to work :(

Code: Select all

ubuntu1@Ubuntu1:~$ lsusb
Bus 001 Device 009: ID 19d2:1015 ZTE WCDMA Technologies MSM
Bus 001 Device 005: ID 058f:6254 Alcor Micro Corp. USB Hub
Bus 001 Device 004: ID 058f:6254 Alcor Micro Corp. USB Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 1c4f:0034 SiGma Micro
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 1a2c:0c21 China Resource Semico Co., Ltd
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Code: Select all

ubuntu1@Ubuntu1:~$ dmesg | grep usb
[    0.156164] usbcore: registered new interface driver usbfs
[    0.156191] usbcore: registered new interface driver hub
[    0.156266] usbcore: registered new device driver usb
[    2.520175] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 4.18
[    2.520181] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.520184] usb usb1: Product: EHCI Host Controller
[    2.520188] usb usb1: Manufacturer: Linux 4.18.0-17-generic ehci_hcd
[    2.520192] usb usb1: SerialNumber: 0000:00:1d.7
[    2.521696] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001, bcdDevice= 4.18
[    2.521701] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.521705] usb usb2: Product: UHCI Host Controller
[    2.521709] usb usb2: Manufacturer: Linux 4.18.0-17-generic uhci_hcd
[    2.521712] usb usb2: SerialNumber: 0000:00:1d.0
[    2.522753] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001, bcdDevice= 4.18
[    2.522758] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.522762] usb usb3: Product: UHCI Host Controller
[    2.522765] usb usb3: Manufacturer: Linux 4.18.0-17-generic uhci_hcd
[    2.522769] usb usb3: SerialNumber: 0000:00:1d.1
[    2.523848] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001, bcdDevice= 4.18
[    2.523853] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.523856] usb usb4: Product: UHCI Host Controller
[    2.523860] usb usb4: Manufacturer: Linux 4.18.0-17-generic uhci_hcd
[    2.523864] usb usb4: SerialNumber: 0000:00:1d.2
[    2.524970] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001, bcdDevice= 4.18
[    2.524975] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.524979] usb usb5: Product: UHCI Host Controller
[    2.524982] usb usb5: Manufacturer: Linux 4.18.0-17-generic uhci_hcd
[    2.524986] usb usb5: SerialNumber: 0000:00:1d.3
[    2.992072] usb 2-1: new low-speed USB device number 2 using uhci_hcd
[    3.233114] usb 2-1: New USB device found, idVendor=1a2c, idProduct=0c21, bcdDevice= 1.10
[    3.233122] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    3.233127] usb 2-1: Product: USB Keyboard
[    3.233132] usb 2-1: Manufacturer: USB
[    3.518648] usbcore: registered new interface driver usbhid
[    3.518652] usbhid: USB HID core driver
[    3.540649] input: USB USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.0/0003:1A2C:0C21.0001/input/input12
[    3.600397] hid-generic 0003:1A2C:0C21.0001: input,hidraw0: USB HID v1.10 Keyboard [USB USB Keyboard] on usb-0000:00:1d.0-1/input0
[    3.602411] input: USB USB Keyboard Mouse as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.1/0003:1A2C:0C21.0002/input/input14
[    3.602860] input: USB USB Keyboard System Control as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.1/0003:1A2C:0C21.0002/input/input15
[    3.660448] input: USB USB Keyboard Consumer Control as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.1/0003:1A2C:0C21.0002/input/input16
[    3.660708] hid-generic 0003:1A2C:0C21.0002: input,hidraw1: USB HID v1.10 Mouse [USB USB Keyboard] on usb-0000:00:1d.0-1/input1
[    3.968035] usb 4-2: new low-speed USB device number 2 using uhci_hcd
[    4.369079] usb 4-2: New USB device found, idVendor=1c4f, idProduct=0034, bcdDevice= 1.10
[    4.369084] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    4.369088] usb 4-2: Product: Usb Mouse
[    4.369091] usb 4-2: Manufacturer: SIGMACHIP
[    4.386732] input: SIGMACHIP Usb Mouse as /devices/pci0000:00/0000:00:1d.2/usb4/4-2/4-2:1.0/0003:1C4F:0034.0003/input/input17
[    4.387111] hid-generic 0003:1C4F:0034.0003: input,hidraw2: USB HID v1.10 Mouse [SIGMACHIP Usb Mouse] on usb-0000:00:1d.2-2/input0
[    4.392036] usb 1-8: new high-speed USB device number 4 using ehci-pci
[    4.548401] usb 1-8: New USB device found, idVendor=058f, idProduct=6254, bcdDevice= 1.00
[    4.548407] usb 1-8: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    4.836059] usb 1-8.2: new high-speed USB device number 5 using ehci-pci
[    4.948401] usb 1-8.2: New USB device found, idVendor=058f, idProduct=6254, bcdDevice= 1.00
[    4.948407] usb 1-8.2: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    5.036032] usb 1-8.3: new high-speed USB device number 6 using ehci-pci
[    5.147144] usb 1-8.3: New USB device found, idVendor=0e8d, idProduct=00a5, bcdDevice= 3.00
[    5.147150] usb 1-8.3: New USB device strings: Mfr=9, Product=10, SerialNumber=0
[    5.147153] usb 1-8.3: Product: Product
[    5.147157] usb 1-8.3: Manufacturer: MediaTek Inc
[    5.192067] usb-storage 1-8.3:1.6: USB Mass Storage device detected
[    5.192423] scsi host2: usb-storage 1-8.3:1.6
[    5.195007] usbcore: registered new interface driver usb-storage
[    5.208102] usbcore: registered new interface driver uas
[    5.236125] usb 1-8.2.3: new high-speed USB device number 7 using ehci-pci
[    5.365031] usb 1-8.2.3: New USB device found, idVendor=0e8d, idProduct=00a5, bcdDevice= 3.00
[    5.365037] usb 1-8.2.3: New USB device strings: Mfr=9, Product=10, SerialNumber=0
[    5.365041] usb 1-8.2.3: Product: Product
[    5.365044] usb 1-8.2.3: Manufacturer: MediaTek Inc
[    5.368395] usb-storage 1-8.2.3:1.6: USB Mass Storage device detected
[    5.368736] scsi host3: usb-storage 1-8.2.3:1.6
[   12.455065] usbcore: registered new interface driver cdc_ncm
[   12.457485] usbcore: registered new interface driver usbserial_generic
[   12.457531] usbserial: USB Serial support registered for generic
[   12.502291] usbcore: registered new interface driver cdc_wdm
[   12.563905] usbcore: registered new interface driver option
[   12.563965] usbserial: USB Serial support registered for GSM modem (1-port)
[   12.722445] cdc_mbim 1-8.3:1.0 wwan0: register 'cdc_mbim' at usb-0000:00:1d.7-8.3, CDC MBIM, 3a:e9:82:bc:e5:5a
[   12.727310] usb 1-8.3: GSM modem (1-port) converter now attached to ttyUSB0
[   12.731128] usb 1-8.3: GSM modem (1-port) converter now attached to ttyUSB1
[   12.734728] usb 1-8.3: GSM modem (1-port) converter now attached to ttyUSB2
[   12.740551] usb 1-8.3: GSM modem (1-port) converter now attached to ttyUSB3
[   12.765204] cdc_mbim 1-8.2.3:1.0 wwan1: register 'cdc_mbim' at usb-0000:00:1d.7-8.2.3, CDC MBIM, 3a:e9:82:bc:e5:5a
[   12.765712] usbcore: registered new interface driver cdc_mbim
[   12.813699] usb 1-8.2.3: GSM modem (1-port) converter now attached to ttyUSB4
[   12.819283] usb 1-8.2.3: GSM modem (1-port) converter now attached to ttyUSB5
[   12.823050] usb 1-8.2.3: GSM modem (1-port) converter now attached to ttyUSB6
[   12.829397] usb 1-8.2.3: GSM modem (1-port) converter now attached to ttyUSB7
[13571.795822] usb 1-8.3: USB disconnect, device number 6
[13571.798148] cdc_mbim 1-8.3:1.0 wwp0s29f7u8u3: unregister 'cdc_mbim' usb-0000:00:1d.7-8.3, CDC MBIM
[13572.820820] usb 1-8.2.3: USB disconnect, device number 7
[13572.823125] cdc_mbim 1-8.2.3:1.0 wwp0s29f7u8u2u3: unregister 'cdc_mbim' usb-0000:00:1d.7-8.2.3, CDC MBIM
[13590.324351] usb usb2-port1: disabled by hub (EMI?), re-enabling...
[13590.324365] usb 2-1: USB disconnect, device number 2
[13591.228281] usb 2-1: new low-speed USB device number 3 using uhci_hcd
[13591.461319] usb 2-1: New USB device found, idVendor=1a2c, idProduct=0c21, bcdDevice= 1.10
[13591.461325] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[13591.461329] usb 2-1: Product: USB Keyboard
[13591.461332] usb 2-1: Manufacturer: USB
[13591.479077] input: USB USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.0/0003:1A2C:0C21.0004/input/input20
[13591.492317] usb 1-8.4: new high-speed USB device number 8 using ehci-pci
[13591.536858] hid-generic 0003:1A2C:0C21.0004: input,hidraw0: USB HID v1.10 Keyboard [USB USB Keyboard] on usb-0000:00:1d.0-1/input0
[13591.559566] input: USB USB Keyboard Mouse as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.1/0003:1A2C:0C21.0005/input/input21
[13591.560099] input: USB USB Keyboard System Control as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.1/0003:1A2C:0C21.0005/input/input22
[13591.601225] usb 1-8.4: New USB device found, idVendor=19d2, idProduct=1013, bcdDevice= 0.01
[13591.601231] usb 1-8.4: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[13591.601235] usb 1-8.4: Product: K3806-Z
[13591.601238] usb 1-8.4: Manufacturer: Vodafone (ZTE)
[13591.601242] usb 1-8.4: SerialNumber: 165DD327FC414E2B02F45EB709B8E4BD56545279
[13591.601828] usb-storage 1-8.4:1.0: USB Mass Storage device detected
[13591.602156] scsi host2: usb-storage 1-8.4:1.0
[13591.616695] input: USB USB Keyboard Consumer Control as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.1/0003:1A2C:0C21.0005/input/input23
[13591.616969] hid-generic 0003:1A2C:0C21.0005: input,hidraw1: USB HID v1.10 Mouse [USB USB Keyboard] on usb-0000:00:1d.0-1/input1
[13593.061226] usb 1-8.4: USB disconnect, device number 8
[13599.292377] usb 1-8.4: new high-speed USB device number 9 using ehci-pci
[13599.405632] usb 1-8.4: New USB device found, idVendor=19d2, idProduct=1015, bcdDevice= 0.01
[13599.405638] usb 1-8.4: New USB device strings: Mfr=3, Product=2, SerialNumber=4
[13599.405642] usb 1-8.4: Product: K3806-Z
[13599.405646] usb 1-8.4: Manufacturer: Vodafone (ZTE)
[13599.405649] usb 1-8.4: SerialNumber: 165DD327FC414E2B02F45EB709B8E4BD56545279
[13599.408301] usb-storage 1-8.4:1.7: USB Mass Storage device detected
[13599.411526] scsi host2: usb-storage 1-8.4:1.7
[13599.510208] usbcore: registered new interface driver cdc_acm
[13599.565226] cdc_ether 1-8.4:1.5 wwan0: register 'cdc_ether' at usb-0000:00:1d.7-8.4, Mobile Broadband Network Device, 02:41:4e:2b:02:f4
[13599.567167] usbcore: registered new interface driver cdc_ether

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ubuntu1@Ubuntu1:~$ ls -l /etc/udev/rules.d
razem 80
-rw-r--r-- 1 root root  1607 lip  5  2011 25-icera-zerocd.rules
-rw-r--r-- 1 root root   205 kwi 10 05:33 50-ZTE-K3806Z.rules
-rw-r--r-- 1 root root 11592 cze  7  2009 51-hso-udev.rules
-rw-r--r-- 1 root root 58549 kwi  2 10:41 70-snap.core.rules

LOM
Posts: 1286
Joined: Wed Jul 11, 2012 3:14 pm
Location: Koh Samui, TH

Re: Please help with ZTE k3806z

Post by LOM » Thu Apr 11, 2019 9:42 am

It is only the last 22 lines of your log that is relevant, they show the dongle being detected, switched, and then appearing as an ethernet device which is expected for K3806z.
ModemManager can't do anything else with it than passing it on to NetworkManager where it should be available as an internet (WAN) connection.

NetworkManager problems are not what this forum is about, you'll better ask for help elsewhere.

rebel
Posts: 3
Joined: Thu Apr 11, 2019 7:04 am

Re: Please help with ZTE k3806z

Post by rebel » Thu Apr 11, 2019 10:26 am

hmmm... but when i make wvdialconf i get "sorry, no modem was detected" :(

LOM
Posts: 1286
Joined: Wed Jul 11, 2012 3:14 pm
Location: Koh Samui, TH

Re: Please help with ZTE k3806z

Post by LOM » Thu Apr 11, 2019 11:12 am

This is not a dial-up modem, it does not have any serial interfaces of the type which creates ttyUSBn devices for ppp dialup.
It is a modem which has a direct ethernet interface , it behaves like a network card/dongle and that is why NetworkManager should handle it.

rebel
Posts: 3
Joined: Thu Apr 11, 2019 7:04 am

Re: Please help with ZTE k3806z

Post by rebel » Fri Apr 12, 2019 9:58 am

using networkanager.... i see modem there but still i make settings for connections (apn), connect and it looks like to works... but doesn't work so probably is problem in other place :(

So where should i ask - on ubuntu forum?

Josh
Site Admin
Posts: 6534
Joined: Sat Nov 03, 2007 12:30 am

Re: Please help with ZTE k3806z

Post by Josh » Thu Apr 18, 2019 7:41 am

If you can, try to use a desktop Linux with a fairly current distribution.

Network Manager is developed on a Redhat (Fedora) base as far as I know, so it would be useful to see if the modem works there.
If it doesn't you can directly contact the NM developers.
If it does you'd have to contact the Mate people first.

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