Automatic Activation, Hotplug and UDEV, Configuration
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einsteinli78
Posts: 1
Joined: 16 Aug 2024, 13:19

E3372s (12d1:14fe) error -5

Post by einsteinli78 » 16 Aug 2024, 13:50

Hi,

I'm using Proxmox with an OPNSense VM and it's working flawlessly. Now I wanted to set up an LTE connection as the WAN interface. For this, I bought the Huawei E3372s, but unfortunately, I'm unable to switch the mode.

Here is the current status:
  • USB devices: usbconfig | grep Huawei

    Code: Select all

    ugen1.2: <Modem (Mass Storage Mode) Huawei Technologies Co., Ltd.> at usbus1, cfg=255 md=HOST spd=HIGH (480Mbps) pwr=ON (2mA)
    
  • IDs: usbconfig -d 1.2 dump_device_desc

    Code: Select all

      bLength = 0x0012 
      bDescriptorType = 0x0001 
      bcdUSB = 0x0210 
      bDeviceClass = 0x0000  <Probed by interface class>
      bDeviceSubClass = 0x0000 
      bDeviceProtocol = 0x00ff 
      bMaxPacketSize0 = 0x0040 
      idVendor = 0x12d1 
      idProduct = 0x14fe 
      bcdDevice = 0x0102 
      iManufacturer = 0x0001  <HUAWEI_MOBILE>
      iProduct = 0x0002  <HUAWEI_MOBILE>
      iSerialNumber = 0x0003  <0123456789ABCDEF>
      bNumConfigurations = 0x0001 
    
  • Permissions: ls -l /dev/ugen1.2

    Code: Select all

    lrwxr-xr-x  1 root wheel 9 Aug 12 12:51 /dev/ugen1.2 -> usb/1.2.0
    
  • Switch mode: sudo usb_modeswitch -v 12d1 -p 14fe -W -J (or -H or -X)

    Code: Select all

    Take all parameters from the command line
    
     * usb_modeswitch: handle USB devices with multiple modes
     * Version 2.6.0 (C) Josua Dietze 2017
     * Based on libusb1/libusbx
    
     ! PLEASE REPORT NEW CONFIGURATIONS !
    
    DefaultVendor=  0x12d1
    DefaultProduct= 0x14fe
    HuaweiNewMode=1
    
    Look for default devices ...
      found USB ID 0000:0000
      found USB ID 0000:0000
      found USB ID 0627:0001
      found USB ID 12d1:14fe
       vendor ID matched
       product ID matched
     Found devices in default mode (1)
    Access device 002 on bus 001
    Get the current device configuration ...
     Determining the active configuration failed (error -5). Abort
    
What I've tried so far:
  • Different USB ports: Mainboard, front I/O, both 2.0 and 3.0
  • Proxmox USB forwarding: by port / by ID
  • On a Fedora laptop: correct mode is immediately recognized, everything works fine there -> so the device it self is fine?
Any ideas?

Josh
Site Admin
Posts: 6572
Joined: 03 Nov 2007, 00:30

Re: E3372s (12d1:14fe) error -5

Post by Josh » 24 Aug 2024, 11:10

It may be that the stick does some switching before usb_modeswitch has a chance.

Try to call "dmesg" repeatedly after inserting the stick, but without running usb_modeswitch. What does it say?
(You may have to do that as root)

Fepink55
Posts: 2
Joined: 30 Aug 2024, 06:09

Re: E3372s (12d1:14fe) error -5

Post by Fepink55 » 30 Aug 2024, 06:13

Josh wrote: 24 Aug 2024, 11:10 It may be that the stick does some switching before usb_modeswitch has a chance.

Try to call "dmesg" repeatedly after inserting the stick, but without running usb_modeswitch. What does it say?
(You may have to do that as root) GeoGuessr

I'm getting the "E3372s (12d1:14fe) error -5" while trying to print a document from Adobe Acrobat Pro DC on my Windows 10 laptop. I've already tried restarting my computer, reinstalling the printer driver, and updating Adobe Acrobat, but the error persists. Any ideas on how to fix this?

elenagilbert
Posts: 1
Joined: 18 Oct 2024, 10:01
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Re: E3372s (12d1:14fe) error -5

Post by elenagilbert » 18 Oct 2024, 10:06

Your command to switch modes looks fine, but let’s ensure you’re using the right parameters. Make sure to use the correct command:

Code: Select all

sudo usb_modeswitch -v 12d1 -p 14fe -W -J
I suggest using just `-J` or `-H` to see if either option yields a different result.

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